CBN Cracks Down on Banks, Slaps ₦430 Million Penalty Over Customer Complaints
The Central Bank of Nigeria (CBN) has sanctioned several financial institutions with fines totaling ₦430 million for failing to address customer complaints promptly and for disregarding regulatory directives. The move highlights the regulator’s growing commitment to protecting consumers and improving service standards across the banking industry.Details contained in the CBN’s 2025 Annual Report revealed that…
