The Joint Admissions and Matriculation Board (JAMB) has announced plans to attend to walk-in candidates at its offices and selected outstations nationwide on Wednesday, October 21, 2026, as part of activities marking its Customer Service Week.

The board disclosed this in a statement published on its official X account on Monday.According to JAMB, the exercise will run from 9 am to 2 pm, providing candidates with an opportunity to make enquiries, seek guidance and raise concerns about the board’s services.

JAMB said its staff would be available at its offices and selected outstations to engage directly with candidates and address issues relating to its services.

The board stated, “As part of JAMB’s Customer Service Week celebration, staff will be available at all JAMB offices and selected outstations to attend to walk-in candidates.

“Whether you have a question, need guidance or wish to raise a concern about JAMB services, this is an opportunity to engage with our team directly.”

The examination body urged candidates to clearly explain their enquiries and concerns to enable its staff to understand their needs and provide appropriate assistance.

It added that the initiative reaffirmed its commitment to listening to candidates, responding to their concerns and improving service delivery.

“As we mark Customer Service Week, we’re reaffirming a simple commitment: to listen, respond and keep working towards a better service experience for the people we serve,” the board said.

JAMB expressed its readiness to engage with candidates during the exercise, which is scheduled to take place across its offices and selected outstations nationwide.